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Safe & Secure Shopping

Safest Place to Shop

For your protection, RangeHoodDirectBuy incorporates a Secure Socket Layer (SSL) technology by GoDaddy for all credit card transactions performed online. This means that your credit card number and personal information are encrypted during transfer from your web browser to our server. This encryption significantly increases the security of the information by using 128-bit encryption. Any information gathered about the customer including, but not limited to, name, address, telephone number and email address will not be sold to any party without your prior consent. The information you provide is only used to process your order.

In order for our customers to feel even safer, McAfee Secure, and will help us look out for our customers.

System Testing

Proactive, not reactive: We don't wait for a hacker event to "happen" and then tighten security. We use Hacker Safe to randomly and continually test our systems with the most current type of hacker attacks. We go the extra mile to protect your information.

Call Center

We host our own in-house call center to help with questions, taking your order and any service requests. Our product specialists have been trained to understand the products that we sell. Even if we don't have the immediate answer to your question - we will find it!

Call us: 1-855-642-2377

Check After the Sale

Even after a order is recorded, it is still checked and assessed for fraud risk. Risk sales are flagged and held pending a LIVE person checking with you to ensure this sale is valid and can be let through. Once we have your confirmed assent and the information is verified correct, the flagged order is released and resumed.

Readily Available

We are here in US. Located in Santa Ana, California, we offer a fully trained call center to assist in customer questions, concerns and service. We can be contacted by any means: phone, fax, email, written and readily respond to all inquiries.
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