Terms of service

Here’s a more professional, cleaner, and legally stronger revised Terms of Service for Range Hood Direct Buy and XtremeAIR Range Hood:

Terms of Service

Welcome to Range Hood Direct Buy (“RangehoodDirectBuy,” “we,” “our,” or “us”), an authorized retailer of XtremeAIR Range Hood products. By accessing our website or purchasing products through our store, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General Conditions

We reserve the right to refuse service, cancel orders, or terminate accounts at our sole discretion and at any time for any lawful reason.

By using this website, you agree not to reproduce, duplicate, copy, resell, exploit, or misuse any portion of the website, product descriptions, images, content, or services without prior written authorization from RangehoodDirectBuy.

You further agree not to use this website for any unlawful or unauthorized purpose.

2. Product Information & Availability

We make every effort to ensure that product descriptions, specifications, pricing, dimensions, images, and availability are accurate and up to date. However, errors, inaccuracies, or omissions may occasionally occur.

We reserve the right to:

  • Correct any errors or omissions without prior notice

  • Change or update product information at any time

  • Discontinue products without notice

  • Limit quantities available for purchase

Actual product colors, finishes, textures, and appearances may vary slightly due to monitor settings, lighting conditions, manufacturing variations, and photography limitations.

3. Orders, Pricing & Payments

All orders are subject to acceptance, verification, and product availability.

Prices are listed in U.S. Dollars (USD) and are subject to change without notice.

Payment must be received and successfully authorized before orders are processed or shipped.

We accept major credit cards and other payment methods offered during checkout.

In the event of pricing errors, suspected fraud, billing discrepancies, or unauthorized transactions, we reserve the right to cancel or refuse any order.

4. Custom Orders & Powder-Coated Products

Custom color and powder-coated range hood orders are considered special-order products and are made specifically to customer specifications.

By placing a custom order, the customer acknowledges and agrees that:

  • Custom orders are non-cancelable, non-returnable, and non-refundable once production begins

  • Minor color variations may occur due to lighting, screen settings, powder batches, and metal surface characteristics

  • Production lead times are estimates only and may vary

  • Baffle filters remain stainless steel and are not powder-coated unless otherwise stated

Customers are responsible for verifying all specifications, measurements, and color selections prior to order approval.

5. Shipping & Delivery

We currently ship within the United States unless otherwise specified.

Estimated shipping and delivery dates are provided for convenience only and are not guaranteed.

RangehoodDirectBuy is not responsible for shipping delays, carrier issues, weather events, labor shortages, supply chain disruptions, customs delays, or other circumstances beyond our reasonable control.

Customers are responsible for inspecting shipments upon delivery and reporting any shipping damage or missing items within five (5) business days of receipt.

6. Returns & Refunds

All returns, exchanges, and refunds are subject to our Return & Refund Policy.

Returned merchandise must meet all return authorization requirements and conditions outlined in our policy. Unauthorized returns may be refused.

Custom-made, modified, clearance, special-order, or powder-coated products may not be eligible for return or refund.

7. Manufacturer Warranty

Products sold through RangehoodDirectBuy are covered by applicable manufacturer warranties provided by XtremeAIR Range Hood.

Warranty coverage applies only to defects in materials or workmanship under normal residential use and according to manufacturer installation and operating guidelines.

Warranty coverage does not include:

  • Improper installation

  • Misuse or abuse

  • Commercial use unless specified

  • Unauthorized modifications

  • Normal wear and tear

  • Damage caused during improper handling or installation

Warranty terms may vary by product model.

8. Limitation of Liability

To the fullest extent permitted by applicable law, RangehoodDirectBuy, XtremeAIR Range Hood, their affiliates, owners, employees, suppliers, and partners shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

  • Use or inability to use our products or website

  • Product delays or shipping interruptions

  • Installation issues

  • Loss of profits, revenue, or business opportunities

  • Property damage or personal injury resulting from improper installation or misuse

Our total liability shall not exceed the original purchase price paid for the product giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless RangehoodDirectBuy and XtremeAIR Range Hood from any claims, liabilities, damages, expenses, or legal fees arising from your misuse of the website, violation of these Terms, or improper use or installation of products purchased from us.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate state or federal courts located in California.

11. Changes to Terms

We reserve the right to modify, update, or replace these Terms of Service at any time without prior notice. Changes become effective immediately upon posting to this website.

Your continued use of the website following any updates constitutes acceptance of those changes.

12. Contact Information

If you have questions regarding these Terms of Service, please contact:

XtremeAIR Range Hood

16142 Harbor Blvd
Fountain Valley, CA 92708

Email: support@xtremeairusa.com
Phone: (714) 554-9000

Range Hood Direct Buy

Email: rangehooddirectbuy@gmail.com
Phone: 714-499-9930